What happens when a regional mortgage team ditches manual workflows and embraces digital transformation with Valocity?
In just 12 months, a leading Indian lender in Rajkot redefined their valuation operations. Without adding a single new hire, the team unlocked measurable productivity gains, eliminated bottlenecks, and delivered cost savings of ₹18 Lakhs – all powered by smarter workflows.
The challenge
In Rajkot, the lender’s mortgage division was running into familiar industry pain points:
- Manual workflows that slowed down turnaround times
- Growing demand without the ability to scale headcount
- Operational bottlenecks leading to delayed file closures and inconsistent service levels
The pressure was mounting: How could the team increase output and efficiency without expanding the payroll?
The turning point
The lender decided to pilot Valocity’s digital valuation platform with a six-member team of technical managers. Within weeks, the difference was clear.
Instead of drowning in paperwork and fragmented processes, managers could:
- Access all valuations and data in one place
- Track, allocate, and complete reports seamlessly
- Close files faster and meet SLAs consistently
The results: From bottlenecks to breakthroughs
Timeframe: 12 months
Location: Rajkot
Team: 6 Technical managers
That’s a 42% increase in efficiency – measured directly on the ground, not projected.
Cost savings that speak volumes:
- Annual savings per person: ₹6 Lakhs
- Total annual savings: ₹18 Lakhs – from just one regional location
And the impact doesn’t stop at Rajkot. The same model is now being replicated across other branches, delivering consistent results nationwide.
The future of lending: Digital, scalable, sustainable
This case is a wake-up call for lenders still tied to paper-heavy processes. Rajkot proved that with the right digital tools, teams can:
- Scale faster without hiring more staff
- Improve turnaround times and meet customer expectations
- Save significant costs while boosting productivity
The message is clear: the future of lending is fast, scalable, and digital.
Rajkot made the switch. The question is: are you next?
About Valocity
Valocity is a global leader in property data, AI and analytics, providing innovative solutions to streamline decision-making in the real estate, banking, and property valuation sector. Trusted by major lenders worldwide, Valocity’s platform harnesses the power of data to deliver actionable insights and drive efficiency for its customers.
For media inquiries, please contact:
Sara Pesic – Head of Marketing, Valocity