Everything was going right:
A brand-new project launch had just been announced – a golden opportunity for the lender’s sales team. The local sales officer, proactive and sharp, saw this as his moment. He informed the branch manager about the business potential, and together they met the developer in person.
There was enthusiasm, trust, and the right energy in the meeting.
The developer smiled, nodded, and handed over the project file.
“How long will it take to get the project approved?” he asked.
“About a month,” said the branch manager – with a hesitant smile.
A month?
Not because of lack of intent, but because of how things still worked:
- The physical file would be couriered to the legal department
- A staff member would manually scan each document one by one
- The legal team would raise queries via email – an email the developer often missed
- The sales officer would then chase the branch, who would chase legal, who would then get back with an update
- The developer would try to send documents via email – only to have it bounce due to size limits
- The developer would resend everything by courier
- The technical officer would visit the site, note down more queries, and only after returning to the office would those be raised via another email
- Another set of follow-ups, another courier packet, another delay
The branch manager wasn’t wrong when he said it would take a month – the process made him say it.
What if…
- The developer or sales team could upload all documents in one go?
- Legal and technical teams could raise and track queries directly on a shared dashboard?
- Responses and documents were uploaded on the same portal – no emails, no size issues, no courier?
- Everyone involved had visibility – in real time?
Then how long would it really take?
A week – or less.
How does it impact business?
- The developer, impressed with the experience, starts routing all unit leads through the lender who processes faster
- Sales momentum picks up
- The same sales officer who initiated the conversation now sees his pipeline grow, not shrink
- The branch achieves its monthly targets
Our BuildIQ platform streamlines all these steps and transforms the process into an end-to-end digital solution – where not just document upload or project creation, but the entire assessment of the project happens digitally.
One of our lenders now manages over 50 projects – up from just 15 – with the same manpower, simply by adopting the BuildIQ platform over traditional manual processes.
Relationships are built not just by good rapport and enthusiasm, but with the support of technology and faster systems.
Authored by:
Sangita Aich
Senior Business Development Manager, Valocity India
[email protected]
+91 75060 02698
About Valocity
Valocity is a global leader in property data, AI and analytics, providing innovative solutions to streamline decision-making in the real estate, banking, and property valuation sector. Trusted by major lenders worldwide, Valocity’s platform harnesses the power of data to deliver actionable insights and drive efficiency for its customers.
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