In property-backed lending, one of the most critical (yet often overlooked) decisions lies in valuation. Whether a lender conducts 200 valuations a month or 8,000, the underlying goal remains the same: increase efficiency without proportionally increasing resources.
But how?
At Valocity, we’ve learned that true transformation lies in rethinking, not just digitising a process. One of our client lenders, for instance, was comfortably conducting 5,000 property valuations per month through a fully manual setup. Impressive, yes. But the real breakthrough came when they decided to go digital. With no increase in manpower, and simply by transitioning to our platform, their valuation capacity rose to 7,000 per month. That’s a 40% leap in output, without added overhead.
What changed?
Our valuers use an integrated platform called Valocity Connect, available on both web and mobile application. It allows valuers to conduct site inspections and prepare reports in real time, right from the field. Using the app, they can capture property details on site, and the platform automatically calculates values and generates reports in the exact format required by the lender. It’s real time, intuitive with embedded geo-coding for precise location tracking, and fully customisable.
This reduced the time spent on each valuation drastically. Valuers could now complete more inspections per day, and since turnaround time (TAT) per valuation dropped, lenders could assign more cases with the same internal team. It was a win-win: higher productivity for valuers, and greater throughput for lenders.
Yet, behind every transformation is a human story.
We found ours in a 70-year-old valuer. For decades, his process was the same: visit the property, manually record measurements and details, return to his office, draft the report by hand, and finally dispatch it to the lender. He was efficient in his own right, managing nearly 80 valuations a month.
But change? It felt distant, until we conducted a couple of workshops for him.
With just two workshops from our team, this experienced professional transitioned from pen and paper to Valocity Connect.
The result?
He now handles over 150 valuations a month, nearly double his earlier capacity.
And the most remarkable part? It wasn’t a painful transition. It was intuitive, human-centred, and empowering.
This experience opened our eyes and reminded us that innovation isn’t just about numbers or dashboards. It’s about enabling people, at every level, to do more with less, with confidence and ease.
Authored by:
Sangita Aich
Senior Business Development Manager, Valocity India
Sangita.Aich@valocityglobal.com
+91 75060 02698
About Valocity
Valocity is a global leader in property data, AI and analytics, providing innovative solutions to streamline decision-making in the real estate, banking, and property valuation sector. Trusted by major lenders worldwide, Valocity’s platform harnesses the power of data to deliver actionable insights and drive efficiency for its customers.
For media inquiries, please contact:
Sara Pesic – Head of Marketing, Valocity